What is unique about Carolina Kinder Development…

We don’t just treat “the neck” or “the head” or “the development,” and never have!

We began as a small practice in Charlotte, North Carolina in 2006 devoted to baby head shape and neck issues (torticollis, plagiocephaly, and brachycephaly). We are highly experienced with cranial band treatment and also seek to understand the underlying reasons of head shape, not all infants need a cranial band. In addition to physical, occupational, and speech Therapy, baby classes and cranial bands, we offer a helpful infant development video series. This multi-part series is specifically designed to help parents and caregivers navigate the challenges of head shape and neck issues and educate about the variety of other topics such as tummy time, side lying & baby equipment (swings, carseats, etc).


Our team includes highly specialized physical, occupational, and speech therapists:


Susan Klemm, MS, OTR/L 

Susan received her B.S. in Civil Engineering from Purdue University and her M.S. in Occupational Therapy from the University of North Carolina at Chapel Hill.  She has been a licensed occupational therapist since 1996. She founded Carolina Kinder Development in 2006 to offer a holistic approach to the head shape and developmental needs of infants through the early years. Therapists come from other states for intensive training at the clinic to learn the approach.   Susan has advanced training in Myofascial Release (MFR); torticollis; cranial band theory and use, and trauma-informed care of the premature infant.  She also has extensive continuing education in Feldenkrais/Anat-Baniel, craniosacral therapy, kinesiotaping, neurodevelopmental treatment; and daily routines and their impact on development.  She has presented at state and national conferences and is fourth author on a research article in Journal of Maternal and Child Health titled “Infant Positioning, Baby Gear Use, and Cranial Asymmetry” She has a personal interest in children, poverty, neglect, and abuse in Mecklenburg County. When not working, Susan can be found at church, pilates, gyrokinesis, out in nature, or practicing the violin in her closet.

Stacy Conder, PT
Clinical Director

Stacy earned her B.S. in Physical Therapy from the University of Toledo in consortium with the Medical College of Ohio and has been a licensed physical therapist since 2000. She is the Clinical Director at Carolina Kinder Development. She has received extensive continuing education and training in areas including torticollis, Myofascial Release (MFR), cranial band theory and use, kinesiotaping, manual therapy, and sensory processing. Stacy lives in Waxhaw with her husband and 3 young children. When not working, she enjoys spending time with her family, doing yoga, and traveling.

Courtney Graham, PT, DPT

Courtney earned her B.S. in Exercise and Sports Science from the University of Mississippi.  She received her Doctorate of Physical Therapy from the University of North Carolina at Chapel Hill and has been a licensed physical therapist since 2011.  Courtney has extensive continuing education in Myofascial Release (MFR), torticollis, neuro-developmental treatment approach, infant massage and state regulation, Anat-Baniel Method, and postural mechanics and associated motor patterns in pediatric populations (Massery approach).  As a UNC PT student, Courtney went to Guatemala on a medical mission trip. She will be heading to Nigeria on another medical mission trip in the Fall of 2017. Courtney lives in Charlotte with her husband and two fur children, Webster and Franklin.  When not working, Courtney enjoys yoga, running, live music and traveling.

Elizabeth Hammond, PT, MPT

Elizabeth received her undergraduate degree in Public Health from the University of North Carolina – Chapel Hill and her Master’s in Physical Therapy from the University of Pittsburgh.  She has practiced PT since 2000 providing early intervention services in homes and daycares, schools, inpatient and outpatient adult and pediatric facilities as well as in inpatient rehab at Levine Children’s Hospital.  She has her pediatric Neurodevelopmental Treatment (NDT) certification.  Other areas of experience and expertise include Craniosacral Therapy (CST), Myofascial Release (MFR), torticollis, cranial band theory and use, and aquatic therapy.  Although not athletic or coordinated, she enjoys outdoor activities and all things water.  She loves serving with her family at her church and strongly appreciates opportunities to be involved in the lives of families with infants.

Maria Stephens, OTR/L

Maria Stephens, OTR/L is a graduate of Florida A&M University in Tallahassee Florida and has been a licensed occupational therapist since 1994.  She has worked in home health, acute rehab, outpatient rehab and orthopedics.   Maria has spent the past several years focused on pediatrics and has extensive training in torticollis, cranial band theory and use, the AEIOU approach to feeding, sensory processing disorders, Handwriting Without Tears (HWT), and total motion release (TMR). She enjoys spending time with her husband and 4 daughters.

The In House Team

The administrative staff includes Madison and Meg. They seamlessly help with scheduling appointments; greeting you and your infant; and doing the behind the scenes work including services needed for insurance.

Madison Lynch, Family Care Specialist and Front Desk Coordinator

Madison earned her B.S. in Communications with degrees in Public Relations and Communication Studies and a minor in Business from Appalachian State University in 2011. She has worked in administration for five years, first working in the non-profit sector and then transitioning to healthcare. In her spare time, Madison loves to be outdoors working in the yard or going for a walk. She also very much enjoys playing and watching any type of sports. Madison was born and raised in Charlotte, NC and lives in South Charlotte with her husband and puppy Lucia.

Please click here to read more about our close partnership with Ballert Orthopedics for cranial bands and orthotics.

Devoted to infant development and prevention and treatment of torticollis, plagiocephaly and brachycephaly.


(704) 379-7773

WAXHAW – limited appointments available
WAXHAW, NC 28173

(within Waxhaw Health and Wellness)